@extends('layouts.admin')

@section('title', 'Support Tickets')
@section('header_title', 'Manage Support Tickets')

@section('content')
    <div class="mb-6 flex justify-between items-center">
        <h1 class="text-2xl font-semibold text-gray-800 dark:text-gray-200">Support Tickets</h1>
        {{-- Optional: Button to create a new ticket from admin, if applicable --}}
        {{-- <a href="{{ route('admin.tickets.create') }}" class="inline-flex items-center px-4 py-2 bg-blue-600 hover:bg-blue-700 ...">New Ticket</a> --}}
    </div>

    @if (session('success'))
        <div class="mb-4 p-4 text-sm text-green-700 bg-green-100 rounded-lg dark:bg-green-200 dark:text-green-800" role="alert">
            {{ session('success') }}
        </div>
    @endif
    @if (session('error'))
        <div class="mb-4 p-4 text-sm text-red-700 bg-red-100 rounded-lg dark:bg-red-200 dark:text-red-800" role="alert">
            {{ session('error') }}
        </div>
    @endif

    {{-- Filters for tickets --}}
    <div class="mb-4 p-4 bg-white dark:bg-gray-800 shadow sm:rounded-lg">
        <form action="{{ route('admin.tickets.index') }}" method="GET" class="flex flex-col sm:flex-row items-center space-y-4 sm:space-y-0 sm:space-x-4">
            <div>
                <label for="status" class="text-sm font-medium text-gray-700 dark:text-gray-300">Status:</label>
                <select name="status" id="status" class="mt-1 block w-full sm:w-auto pl-3 pr-10 py-2 text-base border-gray-300 dark:border-gray-600 focus:outline-none focus:ring-indigo-500 focus:border-indigo-500 sm:text-sm rounded-md dark:bg-gray-700 dark:text-gray-200">
                    <option value="all" {{ request('status', 'all') == 'all' ? 'selected' : '' }}>All Statuses</option>
                    @foreach($statuses as $statusValue)
                        <option value="{{ $statusValue }}" {{ request('status') == $statusValue ? 'selected' : '' }}>{{ ucfirst(str_replace('_', ' ', $statusValue)) }}</option>
                    @endforeach
                </select>
            </div>
            {{-- Add more filters here if needed, e.g., search by subject or user --}}
            <button type="submit" class="inline-flex items-center px-4 py-2 bg-blue-600 hover:bg-blue-700 dark:bg-blue-500 dark:hover:bg-blue-600 border border-transparent rounded-md font-semibold text-xs text-white uppercase tracking-widest focus:outline-none focus:ring-2 focus:ring-blue-500 focus:ring-offset-2 dark:focus:ring-offset-gray-800 transition ease-in-out duration-150">
                Filter
            </button>
        </form>
    </div>


    <div class="bg-white dark:bg-gray-800 overflow-hidden shadow-xl sm:rounded-lg">
        <div class="overflow-x-auto">
            <table class="min-w-full divide-y divide-gray-200 dark:divide-gray-700">
                <thead class="bg-gray-50 dark:bg-gray-700">
                    <tr>
                        <th scope="col" class="px-6 py-3 text-left text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">ID</th>
                        <th scope="col" class="px-6 py-3 text-left text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">Subject</th>
                        <th scope="col" class="px-6 py-3 text-left text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">User</th>
                        <th scope="col" class="px-6 py-3 text-left text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">Status</th>
                        <th scope="col" class="px-6 py-3 text-left text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">Last Reply</th>
                        <th scope="col" class="px-6 py-3 text-left text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">Created</th>
                        <th scope="col" class="px-6 py-3 text-right text-xs font-medium text-gray-500 dark:text-gray-300 uppercase tracking-wider">Actions</th>
                    </tr>
                </thead>
                <tbody class="bg-white dark:bg-gray-800 divide-y divide-gray-200 dark:divide-gray-700">
                    @forelse ($tickets as $ticket)
                        <tr>
                            <td class="px-6 py-4 whitespace-nowrap text-sm font-medium text-gray-900 dark:text-gray-100">#{{ $ticket->id }}</td>
                            <td class="px-6 py-4 whitespace-nowrap text-sm text-gray-500 dark:text-gray-400">{{ Str::limit($ticket->subject, 50) }}</td>
                            <td class="px-6 py-4 whitespace-nowrap text-sm text-gray-500 dark:text-gray-400">{{ $ticket->user->name ?? 'N/A' }}</td>
                            <td class="px-6 py-4 whitespace-nowrap text-sm">
                                <span class="px-2 inline-flex text-xs leading-5 font-semibold rounded-full
                                    @if($ticket->status === 'open') bg-green-100 text-green-800 dark:bg-green-700 dark:text-green-100
                                    @elseif($ticket->status === 'closed') bg-red-100 text-red-800 dark:bg-red-700 dark:text-red-100
                                    @else bg-yellow-100 text-yellow-800 dark:bg-yellow-700 dark:text-yellow-100 @endif">
                                    {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
                                </span>
                            </td>
                            <td class="px-6 py-4 whitespace-nowrap text-sm text-gray-500 dark:text-gray-400">{{ $ticket->last_reply_at ? $ticket->last_reply_at->diffForHumans() : 'N/A' }}</td>
                            <td class="px-6 py-4 whitespace-nowrap text-sm text-gray-500 dark:text-gray-400">{{ $ticket->created_at->toFormattedDateString() }}</td>
                            <td class="px-6 py-4 whitespace-nowrap text-right text-sm font-medium">
                                <a href="{{ route('admin.tickets.show', $ticket) }}" class="text-indigo-600 hover:text-indigo-900 dark:text-indigo-400 dark:hover:text-indigo-300">View</a>
                            </td>
                        </tr>
                    @empty
                        <tr>
                            <td colspan="7" class="px-6 py-4 whitespace-nowrap text-sm text-gray-500 dark:text-gray-400 text-center">No tickets found.</td>
                        </tr>
                    @endforelse
                </tbody>
            </table>
        </div>
        <div class="p-4">
            {{ $tickets->appends(request()->query())->links() }}
        </div>
    </div>
@endsection